Certum

Certum develops AI software for warranty operations in complex industrial sectors. We drive higher aftermarket revenue by proactively protecting warranty integrity, and we reduce warranty and maintenance costs by reactively filing and adjudicating warranty claims. We integrate with existing ERP, CRM, service, maintenance, parts, and other systems to construct, file, and assess warranty claims together with customer data, service records, repair documentation, labor data, parts information, and policy terms. We work with manufacturers, suppliers, dealers, and fleet operators to better file and evaluate claims, apply policy consistently at scale, derive quality, performance, or uptime insights, and prioritize commercial and service actions.