At Serene, we know how much time healthcare teams lose to administrative barriers
At Serene, we know how much time healthcare teams lose to administrative barriers. Our mission is simple: give providers that time back -- so their focus stays on patients, not paperwork. When we got started, we interviewed over 50 practices. One problem kept coming up: No software adapts to your workflow. Instead, you need a system that works alongside staff -- running directly on their computer, inside the exact portals they already use. That's why we built Serene. It's an automation system that assists with your workflow step by step like a real teammate. Serene helps healthcare companies eliminate manual portal work with our AI computer-use layer: Prior Authorization: AI agents that complete prior authorizations inside payer portals Appeals and Denials: Automate denial appeals across payer portals Eligibility Verification: Automate eligibility verification across payer portals Claim Status: Automatically retrieve claim status from payer portals Benefits Verification: Extract patient benefits directly from payer portals Clearinghouse API Extension: Extend clearinghouse APIs to portal-only workflows Portal Automation Infrastructure: AI infrastructure for healthcare portal automation