Late deliveries damage your brand reputation and drain your CX resources
Late deliveries damage your brand reputation and drain your CX resources. Delivery Promise Guard is an independent Shopify app built to help merchants prevent late-delivery surprises before they impact the customer. We monitor your orders against promised delivery dates and flag at-risk shipments early, empowering your operations and fulfillment teams to execute merchant-approved recovery actions. Our rules-first, explainable platform avoids black-box logic. Instead, we provide plain-language insights detailing exactly why an order is flagged--whether the risk stems from lane congestion, carrier delays, specific service tiers, missed cutoffs, or tracking anomalies. You always have clear visibility into your shipping pipeline. Built for ecommerce founders, operations leaders, and CX professionals, Delivery Promise Guard gives you the control needed to protect your post-purchase experience. We are currently offering exclusive early access prior to our public Shopify App Store launch. Join as a design partner to shape our product roadmap and secure preferred pricing at launch. Apply for early access on our website.