Vento

Vento is collections intelligence for banks, fintechs and collection agencies. Collections is one of the most expensive and most regulated operations in a bank, and it still works the way it did twenty years ago: thousands of people reading a script, and a report at the end of the month. We built the answer as an operation, not a robot. Vento decides whom to contact, when and on which channel; negotiates by voice, WhatsApp and SMS in one conversation with shared memory; and sends the payment during the call. Every debt runs through five engines (enrichment, decision, negotiation, compliance, learning) and the mandate, cadence, script and channels stay yours. The agent never improvises a number. Offers are computed before dialing, it climbs one rung at a time, brings a real supervisor onto the line when needed and closes with the payment in hand. Every sentence passes the law before it is spoken: contact windows, attempt caps, do-not-call lists, time-barred debt. Complete audit trail, no voiceprints, no emotion analysis. Bank-grade security from the first line: isolation per organization, encryption at rest and in transit, data hosted in the client's region. Brazil in production (LGPD, CDC, Procon, Bacen). United States (FDCPA, TCPA, Reg F), Mexico and Colombia in the same engine. Talk to our agent yourself, live, in your browser: demo.getvento.com Book a 30-minute demo: getvento.com