HolaGuest is the 360deg Guest Experience Engine for large hotel chains and premium hospitality brands
HolaGuest is the 360deg Guest Experience Engine for large hotel chains and premium hospitality brands. We are building the Operating System for Hospitality. At the heart of our platform is Guido, an intelligent, autonomous agent that flawlessly manages every touchpoint of the guest lifecyle, from pre-booking discovery to post-stay loyalty. Operating seamlessly across voice, web chat, SMS, and WhatsApp, Guido acts as your brand's 24/7 expert digital concierge. We deliver measurable impact across your entire organization: For Revenue Teams: We capture high-intent direct bookings and proactively offer personalized upsells, turning conversational data into high-margin ancillary revenue and portfolio-wide loyalty. For Operations Teams: We automate routine inquiries and orchestrate instant guest assistance. By eliminating wait times, we liberate your staff to focus on delivering the remarkable, human touches that define luxury service. For Technology Teams: We simplify the tech stack with one unified omnichannel platform. Guido naturally captures centralized, first-party data at the source, eliminating data silos and fragile integrations. Headquartered in Barcelona, Spain, we believe the future of premium hospitality is a seamless blend of autonomous intelligence and genuine human care. Website: holaguest.ai Headquarters: Barcelona, Spain