Enterprise customer experience and contact-center software provider offering cloud and on-premise platforms for omnichannel customer interactions, workforce management, call recording, IVR, outbound dialing, and unified communications
Enterprise customer experience and contact-center software provider offering cloud and on-premise platforms for omnichannel customer interactions, workforce management, call recording, IVR, outbound dialing, and unified communications. Acquired by Genesys in December 2016.