Maqsam provides cloud-based customer service and call center software for businesses, with an Arabic-first AI agent and voice automation designed for MENA markets
Maqsam provides cloud-based customer service and call center software for businesses, with an Arabic-first AI agent and voice automation designed for MENA markets. Its platform combines telephony, IVR and call routing, WhatsApp support, CRM/helpdesk integrations, analytics, and AI-powered transcription, summaries, tagging, and sentiment analysis.