NanoRep developed an AI-powered digital self-service and conversational support platform, including chatbots and virtual assistants, to help businesses provide intuitive customer support
NanoRep developed an AI-powered digital self-service and conversational support platform, including chatbots and virtual assistants, to help businesses provide intuitive customer support. It used artificial intelligence and patented natural language processing technology to match customer queries with answers in a knowledge base. Founded in Israel in 2009, it was acquired by LogMeIn in 2017 and integrated into the Bold360 platform.