Teravictus transforms support data into actionable customer intelligence
Teravictus transforms support data into actionable customer intelligence. Our AI analyzes every ticket to predict which customers will churn by looking at multiple signals. Support teams are drowning in tickets while customers silently churn. Traditional tools organize tickets but can't predict risk or alert teams to critical escalations in real-time. By the time a customer complains publicly or requests cancellation, it's often too late. We monitor all support levels - human agents and AI interactions - not just bot tickets. Each alert includes a risk score, key concerns, and recommended actions delivered directly to Slack channels. Why teams choose us: Predictive intelligence instead of reactive routing. Real-time Slack notifications with context, not delayed email digests. Usage-based pricing at $25/week base rate, not per-agent costs that scale with team size. Works with all Zendesk plans. Built for companies managing 100+ tickets weekly who need to move from reactive firefighting to proactive customer health management. Turn your support data into your retention advantage. Book demo: www.teravictus.com